We want you to love your purchase! If something isn’t quite right, we offer exchange or store credit only within 10 days of receiving your order.

Because of the nature of our one-of-a-kind handmade items, we’re unable to offer refunds. Each piece is crafted with care and intention, and often cannot be exactly replicated.

To be eligible for an exchange:

Items must be unworn, unwashed, and in original condition.

Please contact us within 10 days of delivery to initiate your exchange.

Thank you for supporting small-batch, handcrafted fashion, your understanding means the world!

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You saw it here first! We are confident that this initiative will be widely copid really soon:)

Our curated box is an intimate invitation: a way for beloved clients to preview our latest creations with ease, and for new friends to discover the artistry and spirit that define our brand.

Choose 5–15 pieces to try on in the comfort of your home. We’ll pre-authorize your card, but you’ll only be charged for what you decide to keep. Anything that doesn’t work? Simply send it back.

🧵 Each item is handmade and one-of-a-kind, so quantities are limited.
📦 Returns must be sent within 10 days of delivery to avoid full charges.

Want help picking items? Just let us know your style or size preferences, and we’ll tailor your box.

The designer hand-selects each fabric from local markets within the USA, ensuring quality and uniqueness. Every piece is cut and sewn in-house by our American staff, with the goal of becoming an employee-owned company. We operate with zero waste, every scrap of leftover fabric, no matter how small, is donated to schools, students, or even local fabric sculpture artists. We can confidently say we are the most ethically and sustainably made fashion house you’ll ever know.

We design our pieces to fit true to standard body measurements, but we know sizing can feel different across brands and countries. Because fit is personal, we recommend checking our detailed size chart on each product page.

If you're between sizes or unsure, feel free to message us (YourNewDressFriend@gmail.com) we're happy to guide you or suggest the best fit based on your preferences (snug, relaxed, etc.).

Bonus tip: Many of our styles are intentionally flexible because of our use of stretch knit fabrics for comfort, long lasting and wash and travel ease.

We work with a thoughtful blend of fibers designed to complement our soft, drapey stretch knit jersey. Whenever possible, and especially going forward we prioritize natural and biodegradable materials for comfort and sustainability. Our fabrics often include a mix of cotton, acrylic, silk, and Tencel™, a silky, eco-friendly fiber made from sustainably sourced wood pulp along with just enough stretch to maintain shape and durability. This blend gives each piece a luxurious feel, beautiful movement, and the lasting quality you can wear season after season.

Because we work with stretch knit fabrics, our sizes are intentionally flexible. Prefer a relaxed, looser fit? We recommend sizing up after reviewing the size chart.
If you like a more fitted or snug look, consider sizing down.

Our garments are designed with comfort and personal style in mind, choose what feels best for you.

Be sure to check our size chart, and if you're unsure, we're happy to help you choose the best fit based on your style and comfort preferences. Email YourNewDressFriend@gmail.com for questions.

We’re happy to customize our existing designs in a color or size that suits you. However, we don’t accept custom orders for entirely new designs or styles we haven’t created ourselves.

If you've purchased one of our previous pieces and would like a new one, we’d love to discuss making another just for you.

Most of our garments are machine washable and should be line dried. Line drying means hanging the garment to dry in fresh air, do not use a tumble dryer. To help maintain the garment's shape, we recommend folding it in half over the line rather than hanging it by the shoulders, which can cause stretching. In rare cases, fabric-specific care instructions may differ; these exceptions will be clearly communicated.

Yes, we recommend using cold water and gentle cycle.

Due to the nature of stretch knit fabrics, ongoing advancements in textile technology continue to produce materials that are exceptionally durable, colorfast, and resilient, holding their shape and color beautifully over time.

These fabrics are designed not to shrink or fade. However, proper care is essential to preserve their stretch, drape, and overall beauty. We recommend machine washing in cold water and line drying to maintain the integrity and gorgeous look of your garment.

You should be receiving your order within 6 days of purchase. Custom orders take 2-4 weeks to complete. Upon purchase if you are notified that the items you requested is out of stock, you will have the option to receive a refund or a custom order.

We immensely appreciate your patience with our in house production small and limited edition batches of fabulous designs.